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Internal Sales Coordinator

The position plays a key role with the UK sales team, working in collaboration with the regional account managers, customer service and marketing team to achieve the business goals.  The role is very customer focused with high levels of interaction through telephone, email, social media, in person visits, attendance of sales exhibitions.

The primary focus of the role is to generate sales through developing strong relationships with new and existing customers alike,  supporting customers with product inquiries, providing excellent customer care and support, as well as conducting relevant market research in key areas.   

Based out of the UK office in Bristol, the internal sales co-ordinator will report directly to the UK Sales manager and work closely with all other members of the L&T commercial department. 

Bristol

Full-time

  • Generating sales leads by proactively contacting known and prospective customers
  • Generating strong ongoing relationships with customers
  • Working in collaboration with the Regional Account Managers
  • Providing excellent customer service to all customers
  • Undertaking market research on potential new customers or new product launches
  • Work in conjunction with the marketing team to produce electronic marketing campaigns targeted to key UK customers
  • Assisting in writing tender submissions
  • Responsible for ensuring that they keep an up-to-date knowledge of all L&T products, the medical simulation market, and main competitors
  • Issue and follow up product quotations with customers.
  • Reporting – Weekly data reporting / analysis
  • Maintaining the UK databases and CRM system
  • UK Travel as required to Exhibitions, Conferences and Sales Calls

  • Degree or equivalent qualification
  • Knowledge of relevant computer applications such as Word, Excel.
  • Strong interpersonal skills
  • Good communication skills - verbal and written
  • Strong analytical and problem-solving skills
  • Strong initiative
  • Ability to work independently and as part of the wider team

  • Life science or business degree
  • Medical experience or knowledge of general medical terminology
  • Sales experience
  • Knowledge of customer service principles and practices